In this tutorial we register the mobile app with a mobile user account, for this you need to be connected to the internet. Before you start, make sure that the mobile app is installed on your phone or tablet and that you created a mobile user account. You will need the account name, the mobile user name and password.
Registration of the account name and mobile user
When you open the Denkami app, select the settings button at the bottom, this will open the settings page:
Select ACCOUNT NAME from the menu and enter your account name and click save:
Select REGISTER from the menu and enter your username and password and click register:
If the registration is success full it will show a message Registration successful, your app is now linked to your mobile user account.
If the registration is not successful it could be because of the following reasons:
- You are not connected to the internet
- Your account name is incorrect, the system will respond with the message unknow error as it cannot find your account
- Your username or password is incorrect, the system will respond with the message incorrect username or password
- Your account is already used on an other phone, the system will respond with the message Username and password already registered
- The mobile user is de-activated, the system will respond with the message: User account is not active. Contact the administrator