User Terms of Service
These User Terms of Service govern your access and use of our online website and services. If you will be using the website or services on behalf of an organization, you agree to these Terms on behalf of that organization and you represent that you have the authority to do so.
PLEASE READ THE TERM OF SERVICE CAREFULLY BEFORE ACCESSING OR USING THE WEBSITE AND SERVICES.
Ground rules
By accessing the system you:
- comply with all User Terms of Service;
- comply with all applicable laws and governmental regulations, including, but not limited to, data, privacy, and regulations promulgated by any government agencies;
- use reasonable efforts to prevent unauthorized access to or use of the services;
- keep passwords and all other login information confidential;
- monitor and control all activity conducted through your account;
- immediately notify us if you become aware of or suspect any illegal or unauthorized activity or a security breach involving your account;
- permit any third party that is not an Authorized User to access or use a username or password for the services;
- share, transfer or otherwise provide access to an account designated for you to another person;
Services
The service provided by the platform enables you to collect data online or offline using mobile phones, tablets, or computers. In addition consultancy services and survey development services are provided for which you can contact us by email.
Google maps
The system provides access to Google maps for data collected with GPS coordinates; included in each subscription you get 1000 calls to Google maps API. If you require additional access to Google maps you can buy credits for Google maps through the system.
Payments and fees
The service will become available as soon as your payment has been received. Your subscription will not be automatically renewed, you will reminded by email when your subscription is about to expire. The fees charged for the services may be changed at any time; the change will become effective only at the end of your current subscription period.
Refund policy
At any time you can cancel your subscription and request a refund:
- Your refund will be calculated based on your usage and bank charges.
- To receive a refund go to subscriptions and cancel your subscription, the refund will be added to your credits. Send us an email to claim your refund.
Expired subscriptions and access to data
You will be able to access your data for a period of 30 days after your subscription has expired. You will be responsible to export your data within this period. When your subscription has expired you will not be able to send data collected from a mobile device to the system. Collected data on your mobile device will be send as soon as you renew your subscription.
Data ownership
Denkami does not claim ownership of any data you may collect, store, or submit, you retain ownership of your data.
Data security
Denkami implements high level of data security. Hosting of the servers is done in a highly secure physical environment. Your account has its own database separated from other users and runs in a private network. Data is backed up automatically daily.
Since you control your own users and data, it is important to use strong passwords, restricting access to accounts to authorized persons and keep passwords and all other login information confidential.
Personal data
You comply with all applicable laws and governmental regulation regarding the collection, processing and storage of personal data.
Publicity
You grant us the right to use your company name as a reference for marketing or promotional purposes on our website and in other public or private communications with our existing or potential customers. If you do not want to be listed send us an email stating you do not wish to be used as a reference.
Changes to these terms
Denkami reserves the right, to modify any part of these terms; the most current version will be posted on the website and a notification will be emailed to all subscribers when the terms are updated. Your continued use of the service after posting the changes constitutes acceptance of those changes.
Disclaimer of warranties
The website and services are provided “as is”. Denkami hereby disclaim all warranties of any kind, express or implied, including, without limitation. Denkami does not warranty that the website or service will be error free or that access thereto will be continuous or uninterrupted. You understand that the use of the website or service is at your own discretion and risk.
Limitation of liability
In no event will Denkami, its affiliates, officers, employees, agents, suppliers or licensors, be liable for any of the following damages arising from or related to your use of the website and services under any contract, negligence, strict liability, or other legal or equitable theory: (i) any indirect, special, incidental, punitive, exemplary or consequential damages; (ii) loss of revenue or profits, or the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Denkami under this agreement during the twelve (12) month period prior to the cause of action. Denkami shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.